Privacy Policy

This is the privacy statement of Blitz Group Limited. This statement is applicable to companies who are currently clients or suppliers with our organisation and explains how we collect and use information about you.


What information we collect

In order for us to fulfill our duties as company, we may need to collect the following types of data:

• Names and addresses and other contact details such as business phone and mobile numbers
• Type of business & function
• Equipment & location of plant etc
• Bank account details
• Other information we may require to help complete preparation for works carried out on your behalf


Where we collect information from

In most cases this information will be supplied by you.


How we use your business information

The list below gives the purposes for holding and processing the data we will collect:

• ensure compliance with applicable regulatory standards
• perform obligations exercising rights under the contract
• perform obligations exercising rights imposed or conferred by law
• otherwise manage and administer the business relationship and deal with any issues arising
• meet other legal responsibilities
• understand needs and how they may be met
• maintain records
• process financial transactions
• prevent and detect crime, fraud or corruption


Who we share your information with

In order for us to help you fully comply with our responsibilities and fulfil other requirements we may need to share your information with the following entities as detailed below:

• Banks and other lending institutions if instructed by yourself
• Other organisations with which you may have a duty to provide information


Security

We are committed to ensuring the secure retention of your personal data at all times. In the interest of safeguarding personal data we have a variety of suitable measures to prevent unauthorised access or disclosure of information in both physical and electronic formats. This includes, but is not limited to, password protection on all devices with access to data subjects and lockable storage for physical copies of personal data.


Cookies

Cookies are small files saved to a user’s computer hard drive which track, save and store information about the user’s interaction and usage of the website. This allows the Company to provide users with a more personal, tailored experience while browsing our website.

Where applicable, the Company website uses a cookie control system which allows users to give explicit permission or to deny the use of /saving of cookies on their computer. In the event that this option is not available users are advised to access their web browser’s security settings to block all cookies from this website.

Some browsers limit or delete cookies, so you may want to review your cookie settings and ads settings. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust. Browsers include Google Chrome, Microsoft Edge, Internet Explorer, Mozilla Firefox, Safari and Opera; as well as others. Please consult the relevant documentation for the browser you are using to find what cookie management options are available in your chosen browser.


File Sharing and External Links

From time to time we may publish files and external links on the Company’s website. Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites.


Social Media Usage

We strive to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with them and more importantly, before sharing personal data. We will never ask for user passwords or personal details on social media platforms.

There may be instances where our website features social sharing buttons which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.


Data Subject Rights

Data Subjects have certain right provided to them under the GDPR, including the entitlement to request information on what personal data the Company holds about them in paper or electronic format (a subject access request).

Data subjects have a right to request a restriction on the processing of their personal data and where applicable, a right to be forgotten. Requests can be made by email to us at info@blitzgroup.co.uk where we aim to respond to your request within one month.

In the event that any direct marketing is undertaken by us you have an absolute right to request that you are removed from any further marketing campaigns. In which case, please send a written request to info@blitzgroup.co.uk and we will aim to remove you from our mailing list within one month of your request.


If you do not provide your business information

If the information we request is not provided we will be unable to provide or request services for or from you. Therefore it is imperative that all information required is given to enable us to process the information.


How long we retain your personal information for

As required by HMRC, we shall maintain records for a minimum of 6 years. After this time any information we hold that is older that this may be securely disposed.

Holding Business information outside the EEA

We currently do not hold any information outside the EEC. Your rights with regard to information we hold regarding you as clients or suppliers

Access to your information
You have the right to request a copy of the business information about you that we hold.

Correcting your information
We want to make sure that your business information is accurate, complete and up to date and you may ask us to correct any business information about you that you believe does not meet these standards.

Deletion of your information
You have the right to ask us to delete business information about you where:

• You consider that we no longer require the information for the purposes for which it was obtained.
• We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below.
• You have validly objected to our use of your business information – see Objecting to how we may use your information below.
• Our use of your business information is contrary to law or our other legal obligations.


Objecting to how we may use your information

Where we use your business information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that business information unless there are overriding legitimate grounds to continue.

Restricting how we may use your information

In some cases, you may ask us to restrict how we use your business information. This right might apply, for example, where we are checking the accuracy of information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your information but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant information with your consent, for legal claims or where there are other public interest grounds to do so.


Automated processing

If we use your business information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. We do not use any data for automated processing.


Withdrawing consent using your information

Where we use your information with your consent you may withdraw that consent at any time and we will stop using your business information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.


Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on our website which can be accessed at www.blitzgroup.co.uk

This privacy statement was last updated on 23/5/2018.


Contact information and further advice

Please contact us at Unit 1&2 Cloverhill Place, Chryston Business Park, Glasgow, G69 9DQ.

Any enquiries to be directed to Andy Donnelly.


Complaints

We seek to resolve directly all complaints about how we handle your business information but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website - https://ico.org.uk/concerns

Blitz Come Highly Recommended - Our Contract Retention Rate in 2015 was 94%

Get in touch with Blitz Cleaning

Blitz Group
Units 1-2
Cloverhill Place
Chryston Business Park
Glasgow
G69 9DQ.

 0141 779 4209
 info@blitzgroup.co.uk